I visited a local Charlotte Ford dealership back i...

I visited a local Charlotte Ford dealership back in December 2012 with the hopes of trading in my vehicle, I was given the run around and ultimately had to wait -- long story. The experience frustrated me so much I was considering other types of vehicles so that I didn't have to deal with another Ford dealer, even though I'm a Ford lover - I still have my first car which is a Ford Mustang. I was referred to Janette Moore at Fort Mill Ford by my mother who purchased her vehicle from Janette almost 6 years ago.

From the moment I was put in contact with Janette she was EXTREMELY helpful and understanding of my situation and truly listened to my needs. My situation was a complicated one due to being upside down on my trade. In March 2013 I purchased my new Escape, and Janette stayed late going back and forth for me to ensure that I got the payment and vehicle I wanted.

I will ALWAYS recommend Janette Moore to anyone I know that is looking to purchase a vehicle. I have visited Fort Mill Ford to have my Mustang serviced even before buying my Escape and their service has always been excellent. The only reason it wasn't my first stop is because I live about 30 miles from the dealership. But the 30 minute drive is worth it for the level of service you receive.

I look forward to working with them for the life my vehicle (and hopefully the next one). Janette Moore and the Fort Mill Ford team are AWESOME!!