We just attempted to have dinner at the Reef on ev...

We just attempted to have dinner at the Reef on everyone's recommendation to celebrate an engagement. They quickly sat us in the back and no approached us to serve us. We asked twice if anyone would serve us and they said they would get to us eventually. We then watched 3 other tables be served before us. After 25 minutes and asking twice for service we left without eating as apparently they were not going to serve us. We were extremely disappointed based on the great reviews to celebrate our special event.