I've had two experiences here prior to their revam...

I've had two experiences here prior to their revamp. Both times proved useless after a 6+ hour wait each time. The only result from the visits had been them keeping me there past midnight and charging an overnight bill. An elderly family member had to head into the ER tonight due to excruciating pain (the family doctor had told him to see him tomorrow to discuss urgently test results); the paincouldn't wait. They headed in at 9:30pm and it is now 4:00am and they're still waiting. Pain relievers were provided and my psychic prediction is they'll give him a few more pills to ensure but not resolve, charge an overnight stay, and send him on home with no sleep. His family doctor will then proceed with actual resolution in a few more hours. It is disappointing that the place has yet become more efficient after all the money put into it and the rebranding. There is empathy with prioritizing immediate emergencies, possible understaffing, and this isn't to criticize the staff themselves or their efforts but to consistently surpass 7+ hours of waiting time? This isn't right.