Z S

Review of Renaissance Kuala Lumpur Hotel

It has cheap feeling-kinda vibe. I was shocked to ...

It has cheap feeling-kinda vibe. I was shocked to see how much food they serve at the club lounge during tea-time and everyone had to touch/pick the food with barehands
As a Platinum Member, I got to check in/out at the Club Lounge and it took forever for them to do their very simple job. No smile faces seen around the hotel. Felt unwelcome. The room is too dimmed and was hearing the bip-bip sound from the telephone every few second. Some minor renovation work at night was happening and they didn t put a sign or anything; let people walk through it. Food sucks. I really think they deserve this one star rating. Please improve!