A thoroughly "meh" experience. I stayed here for ...

A thoroughly "meh" experience. I stayed here for a wedding and was consistently underwhelmed for the entire stay. The location is good with a nice pool and I was pleased with the free shuttle that leaves hourly between the hotel and downtown Lahina, but the good ends there.

I called reception before I left home to confirm my reservation as I knew that I would arrive after midnight. When I showed up they tried to give me a room with double beds even though I had paid extra to reserve an ocean view room with a king. I had to argue with the unfriendly reception desk to get what I had paid for, and even then they put me on a low floor with a view block almost entirely by trees.

Any time I requested anything from the front desk, concierge or restaurant staff I was at best met with indifference but most of the time met with a flat out rude response as if I was interrupting them with my needs.

Rooms are outdated but clean.

For such a highly nightly rate I was very disappointed. There are way too many great places on Maui to stay to put up with what is a mediocre hotel at best.