First time ordering from Del Vecchios and the cust...

First time ordering from Del Vecchios and the customer service was unacceptable. Food was cold 1/2 gallon of tea not delivered, no utensils or condiments. All this listed on order. When I contacted the restaurant was told that's why we should have picked it up instead of delivery. Our truck broke down on I40 this morning @ 9:30 a.m. having to be towed. Therefore, no transportation. We got to our hotel at 5:45 p.m. Most inconsiderate response from any restaurant staff I've ever received. At this point,, couldn't enjoy the food. So frustrating. Waiting for response from Uber Eats since they were the delivery service.