Jonathan Dissinger

Review of Double Tree Sonoma County

I run a fast paced business and after booking this...

I run a fast paced business and after booking this hotel an hour previously, I had to call to cancel and they charged me the full rate for the room. After which the woman on the phone explained she was going to charge me regardless, she procceded to try and pitch me a their credit card (which I already have). Needless to say, I'm cutting up my Hilton honors credit card and sticking with IHG who lets me cancel my reservation at 11pm at night the same day. Rediculous way to treat your rewards members!