Hotel Derek is terrible! Stayed there my wedding n...

Hotel Derek is terrible! Stayed there my wedding night and spent half my time at the counter because the cards that were on file didn t hold and fell off so my family members had to drive all the way to show proof of payment, yet and still i was charged for my stay. I was given multi stories as to why the cards didn t stay on file and that the systems were down. Management wouldn t even help or call me back. Had to call multiple times to get issue fixed and it still wasn t fixed. I ll never stay here again!