Axel van Veen Review of Media Markt - Saturn Nederland
I'm a little bit ready to write about the bad expe...
I'm a little bit ready to write about the bad experiences about every MediaMarkt store I've been to. But I do think that everyone should be aware of the deeply sad service that this company provides. I have been to many locations in the country. Everything, really everything at this club is bad: sellers only have an eye for the sales, the repair department does not repair anything but put the customer away as a liar, the extra "service" you can buy does not mean anything: you pay for your laptop (whatever that may mean) and then you have to install everything yourself at home. You never know if you are an "independent" seller or someone from Samsung / Microsoft / Intel / Nespresso / Sony / ... Products are out of stock, products are broken. There is only a show model. There is no show model. There is a show model for sale at the same price. There is another model available at a branch 30 kilometers away ... MediaMarkt, just stop it. The consumer is finished with you after two decades. There are better alternatives, both online and offline. Some slightly cheaper, others slightly more expensive. But they all have in common that they put the customer on place 1, 2 and 3.
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