My husband & I went to look at their Acura MDX. We...

My husband & I went to look at their Acura MDX. We made a 2 hour drive, with me being pregnant and were helped by Tony. First issue, their posting said the interior was black & when we got there it was brown. Since we made the drive I decided to continue looking at it and take it for a test drive. We sacrificed the interior color and decided to purchase. When they ran the numbers and calculated the payment is was much higher than a payment we got calculated the week before for the exact same car except it actually had a black interior and 20k LESS miles. So this made no sense. We explained this to Tony & told him we would like the same price we received from the other dealer & explained how that shouldn t be a problem because truthfully, their MDX was in better condition with less miles & the color we wanted. The reason we didn t get it was because I was very sick that day & had to leave & they sold it the morning we went to Honda of Pasadena. All Tony kept saying was I can lower the payment but the money has to come from somewhere so you need to put down an ADDITIONAL $4000 . What?! That s not lowering the payment, that s taking our money. I was beginning to get frustrated but the fact is, we needed this car for the baby we are about to have. Honestly, Tony knew this and I believe he took advantage of it. We decided to make the purchase because David in financing was awesome! He helped us out, wasn t pushy & didn t take advantage of us. THEN, we were handed back to Tony. When Tony went over the car with us in the beginning he said that every car had an alarm installed but all of the sudden the one we just bought hadn t been activated. On top of that, the guy that activates it wasn t in. The fee for the alarm was clear on the invoice that WE JUST PAID for, yet we re driving away without it. He said he would have them come to our house to activate it, yet we have had the car for a week now & haven t even received a phone call from him. We have called, text & left messages but nothing. ALSO, we weren t allowed to leave the dealership without temporary plates (new CA law). No biggie! BUT they never installed the front bracket and the guy that did that was also not working that day. Seriously?! So they made us wait and then decided to just tape it to the front windshield and send us on our way. Again, we have called, left messages and text to try to see when we will receive the front bracket and NOTHING. Lastly, when we got home and began programming the car we found that all the previous owners information had been left in the vehicle. This included their home address and all the phones that had previously been synced to the car. Side note: some phones had highly inappropriate names. I feel the professional thing for them to have done is reset it to the factory setting. I would highly recommend not visiting this dealership. There are plenty more Honda/Acura dealerships out there that could provide better service