This dealership is poorly organized and un-profess...

This dealership is poorly organized and un-professional. I signed a sales contract on a new 2019 Tacoma off-road with all of the premium options, (a bit harder-to-find truck) one month before it was set to arrive. I checked in about weekly for 3 weeks and finally my new truck was going to be there the following Sunday! I made an appt to come pick it up a few days later, and an hour before I was set to pick it up I receive a call that a different salesman had changed the stock number and sold my truck to someone else! What foul play and un-professional conduct. Their management then proceeded to lie to me about how they were trying to contact other dealers to have another one transferred in at no cost to me blah blah blah... but they could sell me a different model.... I heard them and their shenanigans out for about a week before I started looking around again. Toyota Gladstone had a comparable one in stock the whole time(somehow Portland couldn t see this?!?) I took my Toyota Portland paperwork to Gladstone and found my truck for a comparable offer.

These guys are snakes. Steer clear.