Dreadful Staff let's this hotel down. Had to wait ...

Dreadful Staff let's this hotel down. Had to wait 40 mins to get into room couldn't check in until 4pm because the room hadn't been cleaned. Booked an executive club room with a view for a special birthday break. Had to queue 20 minutes to get breakfast dirty tables stacking up with no one clearing them so the queue just got longer and longer customers getting very irrate. Exceptionally rude bar staff, went to complain at reception twice but they literally didn't want to know. Do not recommend staying here.