Karina Review of Kusum Ohri, MD and Carole Sofi...
Not a place for "new" patients. Unprofessional off...
Not a place for "new" patients. Unprofessional office staff. Do not recommend.
I made an appointment and waited 6 weeks to be seen. Drove 25 miles to see this doctor only to be told that there's a $150 charge to "talk" to Dr. Ohri and that insurance will not cover that cost (this was supposed to be an annual physical just to check my blood/vitamin levels, something that is covered by insurance). The office did inform me beforehand that Dr. Ohri does not do physicals on the first visit, only on the 2nd appointment, but they never informed me of this fee. I spoke to the office staff 3 times over the phone prior to the appointment and was never informed of this payment policy. The woman who was working the front desk (the same person who called me the day before the appointment, twice, first confirming it, then calling again and rescheduling it for a different time in the day) said she's sorry and that's their policy, but "she'll see what we can do". She then said she spoke to the office manager and that unfortunately there's nothing they can do. They didn't even offer me parking validation, though they were generous enough to offer to shred the 6 pages of personal information I had to fill out prior the appointment.
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