kristof geerts

Review of Kerry Hotel Pudong, Shanghai

Experience in the Kerry Hotel was average.

Experience in the Kerry Hotel was average.
1- Temperature in the room very high. Could net get it below 20 degr. which can be too hot
2- Unfriendly concierge/English of staff is poor overal. Not much is done tonmake you feel welcome (except for 2 staff members who tried their best)
3- Location in lobby is too busy
4- Not much to do in the area & still 30 min out (subway, 2 lines) to centre (e.g. Bund or people square

Was expecting more from a hotel type like this. I will not be returning anymore for business.