Had a somewhat disappointing experience with this ...

Had a somewhat disappointing experience with this hotel. For those who don't know Hilton Grand Vacations Club, is a timeshare resort and is not the same as traditional Hilton Hotels or their other brands. If you're expecting traditional Hilton service and care, you'll want to moderate that expectation and realize this is a different company entirely.

The facility is quite nice, though, a number of amenities were out for service during our visit.