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While I fully understand the shortcomings due to a...

While I fully understand the shortcomings due to a global pandemic, the attitudes that the young servers possess is absolutely unacceptable. Our waitress didn t pay a bit of attention to detail where we were concerned. We sat for a solid 12 minutes before she came to our table, only after making eye contact with me, and after helping both tables on each side of us. She acted as if we were a bother to her. She has zero issues being friendly to other patrons. Being a business owner myself and having essential workers who are working different scenarios and having to mask up, having changes that are inconvenient, I fully understand the frustrations of everyone. When your job is customer service, regardless of good or bad day, you still should maintain professionalism. Eye rolling is far from professional along with heavily sighing under your breath. Being from Arizona, I assumed things were the same with all breweries. Nothing was explained pertaining to the menu. The beginning of this experience started with me saying hello, how s it going, we d like to start with a couple drinks before we order food if that s alright and her response was that s why I asked can I get you something to drink besides water should ve gotten up and left right out the gate. I ve followed this establishment as long as I can remember on Instagram and having driven 14 hours to finally support it, it was a huge disappointment on our first day in Jackson Hole. There s plenty other places to patron and support. Hopefully these younger people get a lesson on customer service and how to leave their attitudes at Hole prior to start of shift.

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