Candida KiziahReview ofParamount Kia
Car shopping has always been my least favorite thi...
Car shopping has always been my least favorite thing to do because I've only had horrible experiences with pushy salesman. I went in to Paramount Kia of Hickory with the intention to trade in on a new van. As soon as I got out of my car and started looking around I was approached by as saleman. My first thought was great, here we go, another pushy salesman. That wasnt the case at all. Julian Rogers was the salesman that approached me that day and while I was expecting the worst, because of past experiences, it was actually the best experience I've ever had. Julian went out of his way to provide the most excellent service possible. I was more than just another sale to him. He genuinely wanted me to have the best experience and wanted me to leave there with exactly what I came to get and he went to the extreme to make this possible. Even weeks after buying if I had any issues, I could call and speak to him and he directed straight to whoever could take care of my problem if it wasn't something he could do himself. I have since recommended him specifically to others looking to purchase a vehicle and I will continue to recommend him in the future. The dealership needs more honest, friendly, understanding salesmen LIKE Julian, he is a rarity for sure but a blessing non the less when the stress of buying a car is too much in itself it's great to not have to deal with the stress of having a pushy salesman. I was very pleased with my experience at the dealership mainly because of Julian and his efforts to make sure everything went smoothly and the process was as painless as possible. The only issue I had was with the finance office, when I specifically asked to have my information sent to members credit union for financing and instead it was sent to several other financial institutions which all had horrible interest rates and I had to take matters into my own hands and take the purchase agreement to members credit union where I was given a much better interest rate and payments I could afford. That part of the process would have been much less painful had they listened in the finance office to begin with and it wouldnt have taken so long to make the purchase.

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