Mark is the best!! It's A NO BULLSH*T place to go!...

Mark is the best!! It's A NO BULLSH*T place to go! I have been looking for a used car to replace my Acura MDX lease, so I can finish school. I had a bad experience the day before at an unrelated Volvo dealer in Oak Park, and was hesitant to waste another two hours drive to here.

The vehicle I wanted didn't have pictures uploaded and since used luxury cars are going quick I called and Mark answered. Within 5 minutes, he had called me a few times. Once to tell me the car was available still, again to tell me nobody had an appointment to look at it (so I didn't waste a drive there) and within that time, managed to take pictures with his phone for me and sent those, as well as saying the car smelled clean because I was worried a used car would smell like a dog or something ect. He mentioned anything cosmetically wrong which was one thing. And I felt so comfortable already with his "service" and the details he was giving me!

Though he was also helping another guest I felt like he gave me 100% of his attention. I wouldn't have even known he was helping somebody else but I saw it lol.

The business manager which handled the paperwork signing and loan ect was Chris. He was great too! I was a little attached to my car and was sort of sad but super excited to purchase my first Volvo. He made me laugh immediately and was very pleasant to talk to and was very straight forward with things.

I am so glad I decided to just call in the first place and got Mark. Every sales person was friendly and offered me refreshments and made sure I was taken care of. They all seem genuine-which would sound weird for a regular basic dealer, but not weird because they don't really have to "sell" these cars to you, because they're not basic average cars. They are well built quality that can last forever. They don't have to be friendly and talkative because they're selling something above average, they don't need to butter you up because you're the one who walked in to a prestigious dealership to buy something great. They are great people and are genuine in conversations and getting to know you.

This place is the best experience I've ever had.