In the Covid times this hotel did a great job. O...

In the Covid times this hotel did a great job. Only complaint is that I wish they would put a pause on trying to upsell guests on checkin. Yes, I would like a balcony and a view, but you know what it s a pandemic and my entire industry has been shut down. I don t want to be asked about spending more money when I can barely afford this trip at all. A little sensitivity would go a long way.