I love the zoo, but this overall could have been a...

I love the zoo, but this overall could have been a much better experience. The food made both my mother and boyfriend sick. While there is a tram to ride to the higher parts of the park, (you have to pay for it-not really a problem) but after purchasing 3 tickets for it, the tram arrived shortly after saying it could be up to an hour or more wait before it would be able to drive us. It was very inconvenient and I hope the city makes a genuine effort to make the zoo a better experience for everyone.