Lost backpack from Breng Bemmel would be sent, but...

Lost backpack from Breng Bemmel would be sent, but the courier stole my bag. The box that my backpack should be in was filled with waste paper and cardboard, but no backpack. So, if you have lost an item, you better pick it up yourself because if you send it in, there is a good chance that your things will be lost or stolen on the way.