So I've been in the process of eliminating all deb...

So I've been in the process of eliminating all debt and rebuilding my credit. Randomly 2 days ago I checked my credit report and found an unknown outstanding debt. I looked into it and discovered it was turned over to Hillcrest Davidson for collections. I began looking into them and to be honest, was super hesitant about calling due to the overwhelming number of bad reviews lol. But, part of adulting is dealing with credit bureaus so I bit the bullet and relunctantly called in, almost positive I would soon experience one of the customer service horror stories I had been reading about in the reviews. The agent who answered my call was Chris, and to my extreme satisfaction and suprise he was INCREDIBLY friendly and professional! He was very helpful and diligent in finding and pulling up my information, and very patient in answering any and all of my questions. He tracked down the debt info (which took a little bit of digging due to how old this debt was along with some other complicating factors) and told me the options I had for paying it and what would happen following my payment. I proceeded to make the payment, get the needed information about moving forward, and close my debt account with this collection group, all in about 5 or 10 mins. Overall, I genuinely could'nt be more satisfied with the help and customer service I received when I called in today. The only better scenario would've been me not having the debt in the first place! But the debt was my fault, so I'm not going to hold that against the company just doing their job to collect it.I truly can't say a bad thing about my experience with this company or the rep who helped me! 5 stars!