The people when you talk to them are very nice and...

The people when you talk to them are very nice and friendly and my service from Dana, and the communication from Reese has been good. However, when I bought my bike I had been mistakenly quoted that by bringing it in Tuesday night it would be at the place Wednesday and finished by the end of the day after getting wrapped.
When I brought it in, I had to wait for a ride (my bike is all I have) and about 10 mesmer after giving my keys to Curly be comes and finds me asking about the color. I show him the picture I was sent from Billy (that he was sent by the wrapping place) and he seemed shocked I had it, he asked "how'd you get that?" I told him and chuckled and said 'yeah, Billy isn't here and we weren't sure' - first red flag of the venture.
Wednesday night I called before the service department closed and they had absolutely no idea what I was talking about, the gentleman on that phone started telling me about a bike that was in a wreck, not sent to get wrapped. I am told they'll call me back once they find out where it is... don't hear back so I call - shocker service department was closed and the woman that answered the phone had no clue and the was nothing she could do. Fine.
I call the next day get told that I should never have been quoted same day, always takes at least half a day, but they don't know how close my bike is to being done. Call back to ask if while its at the wrap place I could get a decal added (just the Harley decal so it isn't blank), said I would pay the difference since it was still there anyway. Get call back telling me they can't add anything but my tank was off and it was going to be done soon.
I call today and something else happened so now 'sometime this weekend' it should be done.
This bike was not my first choice, hated the look, but thought once the tank was changed I'd feel better about it. Honestly, am wishing I hadn't even bothered. The lack of communication has been ridiculous.
Thank you to Reese who dealt with me on the phone today. But I am so frustrated, anything else happening to it I'm going through Seminole or Longwood