Somer D.

Review of Audi North Austin

We were so excited to start our search for our Aud...

We were so excited to start our search for our Audi car!

My husband and I went to this dealership after a quick gym session. We dealt with James during our experience here. James made us feel unwelcomed and as if we could not afford the vehicles. James did not ask for our names, did not shake our hand and did not open the door (not the gentlemen we were hoping for). James apparently qualified us as not able to afford the car. I am not sure if it was our gym attire (I was wearing Lu Lu Lemon though) and not dressed to the nines to test drive a car. James did not let us drive the vehicle and questioned our vehicle insurance. At one point in the conversation, James did say we could drive a vehicle in the parking lot. If you are looking for the typical stereotype of a negative car dealing experience please ask for James at North Austin Audi.

One week later we drove further from our house to the South Audi Dealership and it was a dream come true. The customer service was over the top, they were happy for us to take the car around for a spin, and we purchased our S4 this weekend. We love it and so happy we went to the new dealership.

Over all, we do NOT recommend working with James at North Austin Audi.