L

Lawrence E. Harbison

4 years ago

Blue Bell Inn is always consistently good and a wo...

Blue Bell Inn is always consistently good and a wonderful place to spend a Sunday afternoon for brunch or a week night for a quick supper as well as a fine dining place on a Saturday evening whether inside or outside on the patio.
A recent visit turned up a shrimp cocktail that had four very cold colossal sized shrimp that had never been cleaned or deveined!
I was stunned that the dish was presented this way. However, the waiter, when told of this oversight immediately returned with another order of shrimp that were cleaned properly. I will say that this waiter handled the situation with grace and I was satisfied with the outcome. One note of criticism on this waiter, he needs to smile a little to the customer and act a little more authentic like he wants to be there. He seemed distracted, distant and contrived as if he was playing a part as a waiter in a play. He never refilled our iced teas until we had asked, our glasses having been emptied for quite a while. I also noticed the table next to us also asking for refills. This should not be in a place where they are serving shrimp for $18.
Not that I feel the price is too high for the size of shrimp and quality I received, in fact , just the opposite. I think it is well worth the price! But in an establishment like this, you should never have to ask for a refill.
I still give Blue Bell Inn 5 stars because they did rectify the error and made me whole and they cannot control the demeanor of every employee every single day.
I still highly recommend this restaurant!

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