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Katie Roberts

3 years ago

Back in October, I took my car to downtown ford of...

Back in October, I took my car to downtown ford of Sacramento. I was hesitant because I had not had good experiences with them before. But we were going out of state for two weeks and were promised that everything would be taken care. When it came time to pick up the car, nothing was done despite calling and asking and them telling us it was all taken care of. I waited until recently to take my car to Future Ford of Sacramento because I need my vehicle for work. Kevin Palmer was my service advisor and he restored my faith in dealerships and kept in contact with me through everything. It took a couple of days and they actually fixed everything. Everyone is so kind and attentive. I would highly recommend them for service. Ask for Kevin!

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