Jen Chu

Review of Rancho Valencia

Literally at their Christmas buffet right now, alr...

Literally at their Christmas buffet right now, already asked them if I can bring my dog during reservation and she said yes they could sit me outside, thought I was all set. Somehow the arrangement was messed up and they could not find us a table outside when we showed up at our reservation time. So we were given some random table on a different level than where the restaurant is, just us sitting on a random table, no Christmas decorations, walked pretty far and had to go through multiple flights of staircases through puddles of water to get and bring back food, it felt dangerous, I did worry about slipping down the stairs with a plate of food multiple times. What is the point of making a reservation 1 week ahead of time and asking them if I can bring my dog during the reservation if none of these was being taken into account. And the whole point of getting Christmas buffet is so I could be surrounded by Christmas decorations and atmosphere, but I might just as well getting a togo box from that place and ate at my home instead, if I were just sitting at a random outside table that was not even part of the restaurant. At 130 pp, plus 18 bucks a drink, 380 total for two ppl, this place should get shut down so it does not ruin someone else's Christmas. I thought about going to the Park Aviara at first but choose this place instead because they told me I can bring my dog, my fault choosing to come here because I assume the pricier the better, my fault. Other than that, the servers are great people and those working at the carving station, soup station actually tried to take good care of you.