This place was the worst stay for me ever I am. So...

This place was the worst stay for me ever I am. So disappointed in Felix and a few other members of staff. First off I stayed and when I first went to my room the key would not work so I had to return to the counter to have key decided went back to the room for it not to work again and even a third time is was sad finally after the third time of walking back to the front they finally got it right but then failed my wake up call at 7am. Then to top it off they were doing construction on site so there was a long period of time the water was off I was in pure shock to find out after waking up late I couldn't even shower it was horrible. Then the general manager I guess Felix didn't feel that anything was done wrong and had a really careless attitude and I couldn't even talk to no one higher cause supposedly he was the highest person which was again very disappointed and he only offered me a room at half off next time but every time I try to use that they are sold out for that might and all the four nights ahead and the nerve he even says he don't remember me how sad. Never again me Felix