I have been a loyal Talbots customer for over 30 y...

I have been a loyal Talbots customer for over 30 years. The other day I went in to pick up a few items. No one down in the Missy section was acting like they wanted to help me so I went up to the Petite section. I stood there and waited while the woman behind the counter was busy on her cell phone. No one was looking on the floor paying attention to the customer. I waited and waited and finally cell phone woman looked up and saw me standing there. No "I'm so sorry for your wait" -or- even a simple hello. What I got was "I was helping a customer on my phone." Uh - seriously? I'm a customer too and I was standing there with clothes and a credit card. Yikes -