Execellant service but there is one area of improv...

Execellant service but there is one area of improvement; valet. The intent to call the ext. to have our cars ready for checkout was good but ineffective. We were told they're busy. I understand busy but we paid an additional fee for a service that became an inconvenience for us. Valet attendants were great. Out problem was with the valet office not answering the phone.