Met with Jim Abgarian, Sales Rep, on Mar 31 - the ...

Met with Jim Abgarian, Sales Rep, on Mar 31 - the end of the month and the showroom was a beehive of activity. Turns out Jim sold us our last Honda several years ago. He listened to get an understanding of what we were looking for and found the exact car with the equipment level we were seeking. After test driving the vehicle, he worked with us to determine a fair price. We explained that this was our first stop and we wanted to look at several other vehicles before deciding, but would get back to him by the end of the day with a decision. We returned about 3 hrs later and said we liked the car, but requested a different color. He located it at a different dealer and swapped vehicles. Our car showed up two hours later and was prepped while we signed all the papers. We did a lot of waiting around while this was being done, but it was the end of the month and the place was extremely busy. All in all everyone was most accommodating and the experience was as positive as could be expected in that environment.