Scheduled my 02' F150 for transmission & coolant f...

Scheduled my 02' F150 for transmission & coolant flush. Also had them replace all shocks. This was my first visit to Fort Mill Ford service department. Service advisors Mary & Big Dave were polite and professional. All was well until my ride home after all work was performed. I could hear a rattling noise every time the left front traveled over a bump or rough surface. Called Big Dave, he and the technician met me back at the service department. After a quick consult the technician looked over everything associated with replacing the shocks. After approximately 45 minutes, Big Dave told me that the technician said everything appears to be okay (Saturday at closing). So, I took the truck home and did a quick visual inspection of the left front area. I found the left front shock missing 1 of 2 lower mount nuts. Took truck back to dealership first thing Monday morning. This time the line technician looks over the work, in addition to the missing hardware he found a washer sitting on top of shock housing (I was told this was source of rattling). Its not likely that I will return to this dealership for future servicing needs.