Wendy S

Review of NC-AAA

I have been a AAA client for seven years coming ov...

I have been a AAA client for seven years coming over from AAASouth also have a life insurance policy. We got a random letter a month ago stating that they are revoking our Membership and a prorated check was enclosed. The tone of the letter was that of a termination notice. We couldn't believe it. We hadn't even called them all year long for any services. We called customer service and the Representative unapologetically stated that basically it was a cost benefit issue . We had used them probably about 6 times in the past 6 years and it wasn't in their best interest to keep us. I didn't even know That this was possible. I hope it was worth it to them because word-of mouth.. My mother retired from AAA and does independent luxury travel now. She said she has heard of this happening more and more.