nickki jackson

Review of Baltimore Gas & Electric / Con...

We have been customers with Consellation Energy fo...

We have been customers with Consellation Energy for now going 3 years. We moved to Georgia from Florida. Most new homes built in Florida operate on Electric. So, gas stoves and heaters have become obsolete. When we arrived in GA, we were given a list of names to choose our gas company so naturally we chose the company the former owners' of house used. I was not big on researching companies to find better rates for utilities. Sad to say, I did not know what a therm was. :-( Once we enrolled in our services, our mailbox filled up with flyers and advertisements from different utility companies (i.e. electrical, gas, phone, cable, etc... you get it). I told my husband what the rates where for that therm word and felt we got gypped. We were stuck in that contract and it would have cost us a few hundred dollars to get out of it. So, we waited and in the meantime, I did my homework, which is what I should have done in the first place. The move was so stressful. Since moving to Consellation Energy, we have never been more satisfied. We had a problem with our pilot to our fireplace. A service person helped us and my husband used you tube to help in its maintenance as well. The fireplace has not had a problem since. When it is time to renew our contract, Consellation always calls and sends us a reminder. Now, this allows me to research the competitors to see if there is a better therm rate and terms for gas service which might interest us. Consellation always beat out its competitors. I have offered Consellation to friends and family members and neighbors in our community because I want to give them the opportunity to save money on their utilities. Consellation Energy is a good company to have for your gas utility need. They respond quickly and our concerns are resolved the first time we contact them. My friend jumped from servicer to servicer. She used names like Scana and Georgia Energy. I recently told her to contact Consellation Energy because their therm rates are the lowest I have seen in my research. So, if you are reading this, then you must be looking for a better company to service your gas needs. Stop where you are and give Consellation a try.