Natalie Atkins

Review of O'Hare Hilton Hotel

The staff is generally friendly when I stay here a...

The staff is generally friendly when I stay here and the rooms are usually nice. It walking distance from the airport which is the most convenient part about the hotel. Last night I arrived at 6am and had the hotel room to sleep for a few hours before continuing on. I am extremely allergic to the feather bedding and when I called down and asked for a cotton blanket it took the Guest Serve person 45 minutes to call me back and say there were NO cotton blankets in the entire hotel for me to sleep with. When I reminded them it was for an allergy he just said sorry. Didn t offer to come get all the feather bedding that was causing me the issue out of my room. A couple hours into my nap I awoke to find my room was freezing and the heater was not working. A blanket sure would of been nice. Had I been staying for a few days I would of requested the heater to be fixed, or a new room with a wiring unit, but because I was sleeping for a few hours in the day time, all I wanted was to shut my eyes for the longest amount of time possible. i am unfortunately disappointed with my most current stay.