O
Or Hiltch Review of Novotel NY Times Square Hotel
Pros:
Pros:
The location is great
Cons:
I have arrived at the hotel at about 07:00, asking if my room may be ready by any chance, even though I had arrived a few hours before the check-in time.
I was told that it would be possible to do an early check-in, but only at an additional cost of $100 - roughly the same as what I was going to pay for my entire stay there.
Now, it is perfectly fine to reject a request for early check-in if there are no available rooms (in case the hotel is fully booked - this is understandable). However, I find the fact that the hotel has actually got available rooms, and simply wants so much money just to allow a guest the courtesy of an extra few hours rest after a long journey - quite greedy and unwelcoming.
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