raff binlayo

Review of Taal Vista Hotel

This place location is superb. It is overlooking t...

This place location is superb. It is overlooking the Taal Lake and it is beside Sky Ranch Tagaytay. The room is very relaxing and they have lots of parking space. The food are great here also. My only problem when we go to this place are the staff. When we arrived late in the afternoon we noticed that we can't lock the balcony door. It is a very small issue but the action of the staff are really frustrating. We call the lobby and said they will come but after waiting for about 30 minutes nobody comes. So we call again and the lobby said they will send someone, guess what nobody come after an hour. We're hungry so we leave the room and told the lobby personally about our concern. They said they will send someone. After staying for 2 nights there, nobody comes until we leave. Very frustrating experience on a beautiful place like this.