Andrea Ray

Review of Apple Center Uhlmann

My son got locked out of his I phone and they help...

My son got locked out of his I phone and they helped him out...however they did try to sell a kid a new phone and then looked at me like he was supposed to ask me for the money at which point I pointed out his phone is more upgraded then my own already and I am not paying for it. They eventually helped him get in but spent a little to much time trying to make the sell rather then trying to solve the problem. FYI sales people if the kids are already talking to you themselves mom and dad are letting them figure it out on their own and not throwing money at their problems however these kids still have I phones and should be given good customer service...pushed the sales thing a little harder then I liked by trying to convince him it was impossible to fix but he could trade in towards a new one before another associate did assist and fix the problem.