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Audrey

4 years ago

We spent three family days there with my 2 year ol...

We spent three family days there with my 2 year old son. The staff are very professional and really attentive. We were disappointed with our first room (an alcove window of 1m maximum from the ground). We were moved to another room from the second night. Due to the health crisis we used room service a lot and everything was perfect, always on time and quality food. Everything has been done to facilitate our stay with our son (travel cot, bottle warmer, diaper bins, changing mat ...) The hotel is extremely well located just in front of the beach of Trouville, we cannot really not better in terms of location. Only downside: the sanitary facilities are not really up to 5 star standards. The bathroom is quite small with the toilet inside admittedly separated by a sliding door. And the bathtub temperature controller in our room (no shower) left something to be desired. But this imperfection is largely compensated by a staff with little care and a top location.

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