Anthony Francis

Review of Salon Bogar

Update: I originally marked it as 3 stars but am n...

Update: I originally marked it as 3 stars but am now downgrading this as it seems the owner is active on here but doesn't respond to every "problem" review. In my mind this means the owner is not concerned about customer satisfaction. I would have just liked to have received some understanding and affirmation they would look into my concerns.

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A few things went wrong on our visit. My GF and I were going in for a coloring (and also her for a cut). The first problem was that upon arrival both stylists said that to do the colors we wanted we would also have to do lightening and there wasn't time for it. I'm not a hair specialist so I don't know what was needed. I think the front desk should clarify services when the appointments are booked with clients.

As for the onsite stuff it was downhill from there. The coloring my GF did get done wasn't what she had originally wanted yet the stylist was able to do these highlights that are the same color she wanted all over. My stylist ended up fitting in my lightening but the final color was lighter than I had wanted.

We ended up going and buying coloring kits at Sallys to fix the issues ourselves. I am actually happier with my color now than I was.

They had us sitting together initially, which was nice, but at some point claimed they would blow a fuse if the hair dryers were used at the same time. So they separated us. It felt weird based on how they approached it. Not to mention - everyone was using blow dryers and it was fine. How are you a salon and not able to accomodate power requirements?

I will say my girlfriend was happy about the cut and styling.

Of course I did not try to resolve these issues in person because I didn't want to come off as rude. But at the same time if I am working with professionals I shouldn't have to tell them what they are doing wrong or have to do their job for them. I dropped nearly $500 on these services. From my perspective it seemed like we paid professional prices for students. The stylist speaking to my gf said first timers get 20% off. I didn't see this on the receipt and I just didn't feel like calling and trying to resolve it. Not going back but it seems everyones experience differs here.