John Lappos

Review of ProMaster Group - Fire Protect...

7 weeks ago I used Promaster to do a post control ...

7 weeks ago I used Promaster to do a post control on my home with special attention to rodent control.
2 weeks. After it was done, the mice started running around my house.
I immediately informed Promaster & they said, it still needs more time for this treatment to work.
After 5 weeks after my last call . I again contacted them & complained about the reoccurrence of mice in my home.
I rand them 3 times & they said they were going to return my call. My last call wasn't answered.
This company is now directly fobbing me off & I don't think they are going to honor their 6 month warranty. In my case it's only 7 weeks & still the rodents haven't disappeared.
This is ridiculous & very dishonest in their not even acting on a legitimate complaint.
I'm very stressed at the way I'm living.
John Lappos
Fernhill NSW
PS. Very pissed off!