C

Cece Rivera

3 years ago

I had booked a car 2 months in advance and was quo...

I had booked a car 2 months in advance and was quoted a price of 200$ for a week. I got there the people were not that friendly. The guy pulled up my reservation and by the end of the whole process my total came to $686.00. I stated that's not what I was quoted and he began to tell me about all the fees including the one they charge daily because I'm under 25 he stated "they have that no matter where you go". I payed for the car cause I had no transportation flying from Chicago. I went out to the car and it wasn't even the car I had booked and it was super out dated it had roll up windows and the A.C barely worked. I sat there for 15 mins looking for the car I booked and it wasn't even in the parking lot. I called enterprise rent a car and asked them for a quote and even with the fee of being under 25 and all the other fees my total came to 355.00$ for a whole week. And the car was new and in alot better shape than the other one. Needless to say I went back in and asked for a refund they have it to me no problem but the bald headed guy was rude about it. DON'T RENT FROM HERE UNLESS YOU WANT A RIP OFF. Its been a week and still waiting for my money to be refunded.Only good thing was they have the shuttle that takes you to and from the airport so I had a ride back it.

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