Andrew Geffre

Review of Airlake Ford Dealership

I cannot give a detailed review due to the fact th...

I cannot give a detailed review due to the fact that I was there for only 10 minutes (Plus 10 minutes of waiting). I have been trying to sell my father/mother's truck after he/she passed away for the estate. I was told by another dealership that i should try here (due to capacity issues and having one of the cylinders going out on it after 60k miles. DONT BUY A CHEVY heh. Go with the Subaru lifetime warranty).

I brought the truck down to have it looked at but the salesman wouldn't even bother with me. I asked if they could give me a price for it and they just kept saying "We'll pass." Without even looking at it (literally... He never left the lobby to look at the truck). All I wanted was to sell my dad's 2011 Silverado with 66k miles on it (And needed engine work. But was estimated at 3-4k for the repairs.). And I did make it quite clear it had the engine issues, this was for an estate, and I just needed to sell it. I would have just preferred a "F off. That year of silverados had so many issues and we don't want to bother with them." Or at least spend 3 mintues to humor me and look at the truck and say nope.

I went to a local dealer instead. I'd rather make my loss a local dealer's gain. I just wanted it sold so I could be done with this estate account. I dont care that chevy quality was so bad that i only can get 10k for a truck with only 66k miles on it. I care about how i was treated when i got there. I sold that truck for 9k just to be done with one thing on my estate list. But they wouldnt even take a few minutes to look at it. I even asked "What would you take it for?"

They may have a bunch of new cars there (try and find a parking space) but unless they can make more than 5k from the vehicle you are trying to sell (just out of my experience) then don't bother bringing your used vehicle to this dealership. You will just be insulted. Once again I will say I am not mad about this place not buying my used truck. It had issues and they may have not had the time and resources to make a profit from it which I understand. I am more upset about how i was treated. The salesman was so rude it still upsets me to this day.