After spending over 6 figures on my last two truck...

After spending over 6 figures on my last two trucks I came to conclusion that Holmes Tuttle Ford will never get another dime from me. I love Ford trucks but Holmes Tuttle displays the worst customer service that I have ever experienced. The fact is no one can really judge a service model until somthing goes wrong with a brand new truck that you pay over 50k for. I purchased the 2017 lariat ford f150. The second month I owned it I cracked my tail light with minimal damage. I also notice my computer was not worling. When I took it in for a 15000 mile service I asked them to fix the computer screen. When I picked the truck up they informed me the IT guy is different then the service people so they didnt fix it nor inform prior that that was there system but they ordered the part and would notify me when it comes in so I could bring the truck back in again, 3 1/2 weeks go by no notification, I decide to call to see how long it actually takes? They then inform me the part came but they sent it back because I didnt call. FRUSTRATING! I then wait until my 30 k service and notify the sales department who sold me the truck that I want the computer fixed when I bring it in for service. Keep in mind every timre your vrhicle goes in its a whole day without your vehicle. Sales people said that was reasonable and they would be sure to make it happen. Didin't happen again telling me I need to bring it back in, brought it back and they said they need it for a few days. They did give me a vehicle to drive while they kept my truck. Afew days turned into a few more days and then weeks. On top of this they made me return vehicles for other ones and I had my office manager request that they be ready before we return the vehicle. They assured us they would only tyo be completely unorganized when arrive taking an additional 90 minutes to switch out vehicles. So 3 1/2 weeks go buty and they call me to inform me that my computer in my new truck is down do to the taillight being cracked so its on me to pay aproximately 1300 dollards to get it fixed. So be informed if you buy a 50 k plus truck and your taillight gets cracked its a substantial amount of money to get it fixed because thats were the computer chip is that runs your heater, AC, Electric windows, doorlocks and more. Now it has taken 2 times of bringing it in and over 3 weeks of keeping my truck for them to figure that out, You would think the manager would step and at least pick up half the cost after all they out you through. No way instead the manager tells you its your fault for a cracked tail light, They are unorganized and speak down to their clients. The manager was awful to deal with.