Kool Grandmama Review of Edwards Auto Group
I don t remember ever writing a negative review. M...
I don t remember ever writing a negative review. My philosophy is try to be uplifting and encouraging but two and a half weeks ago, I purchased a used vehicle from Edwards. I went over it with the salesman and called a family member for more questions to ask and things to look for. The salesman reassured me it was the better selection. He steered me away from cars he said had issues. When I drove it, I asked about everything from 4x4 to a/c. I mentioned to him the brakes felt a little soft but he said that was normal for cars that have sat for a little while but it was fine. A mechanic came out while I had the hood up, engine running, and asking questions. He began to tell me how amazing the salesman was and this was a great car. This week while driving I suddenly could not stop. The brakes didn t work. I didn t hit anything as I was still on a side street just before getting on Dodge. Thankfully, no one was hurt. As I mentioned, I don t like writing negative reviews but this could have ended very differently. I could have had my children with me and driving the interstate. I did try to call the GM multiple times but after explaining what happened was told he was out, in a meeting, or just stepped out.
Comments: