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D Bezboruah

3 years ago

The people at the DOES office are nice and do seem...

The people at the DOES office are nice and do seem interested in helping you as much as they can. The problem is trying to get ahold of someone. Don't bother with emails, even directly to someone at the office as they seem to go into a black hole. Phone is really the only way to get things done, but then be prepared to go through 5 minutes of phone tree recordings before you are finally in the hold queue. Of course, then it's about another 5-10 minutes before someone picks up.

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