J

John Watson

3 years ago

I usually have good things to say after time but t...

I usually have good things to say after time but the longer I have attended this establishment the worse it has gotten, this casino has a new general manager it still has the worse customer service and pay outs over any of the hundreds of casinos I have ever been to. I was a top tier card holder for years and was still denied a 10$ meal after loosing thousands of dollars, I will rather drive an additional 2 hours to Louisiana before I continue to load money into this place that has controlled gaming! When the employees even tell you it s horrible then you should listen, at least in Louisiana they appreciate you as a customer and strive to keep you coming back. So many people I ve spoken to have said they have noticed how much it s changed in the last few years, it may be the biggest but it sure ain t the best one to play at!

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