Tom Grojean

Review of Park Hyatt Beaver Creek

It pains me to write this review, but I don't thin...

It pains me to write this review, but I don't think this hotel lives up to the Park Hyatt brand. This is our 5th Park Hyatt hotel on this trip alone, and it doesn't even come close to the level of the other hotels. Here are the biggest issues.

1. The front desk assured us that our car and bags would be waiting for us at 8:30 pm when we asked for them. Apparently this was not communicated to the bell desk, because they had no record of this. We are currently late for our flight out of Denver because of this oversight.





4. I was disappointed by the room service. First off, there was no menu in the room so we had to play telephone with the operator to figure out what we could order. Secondly the menu was incredibly limited.

5. The attention to detail was terrible. The Le Labo amenities were all different, some of them saying "for: Park Hyatt Chicago".

This said, the food at 8100 continues to be amazing.

All in all, I am sad to say that this is by far the worst Park Hyatt we have ever stayed at, and we will never return.