Brandi Burnett

Review of BLD Group

Food and service were really good and enjoyable. ...

Food and service were really good and enjoyable. Problem came at the end of the night when we got the bill. The merchandise (shirt we bought) was added to the bill and the wait staff expected to be tipped on the ~$35 cost of the shirt (which they had no part in). When we tipped 15%, the wait staff came at us for not tipping appropriately. We were charged for a dbl shot, and when we asked for soda water the charge was ~$4.
It was my husband s birthday celebration, and we chose this place over the Boatyard, assuming a more relaxed environment. It was, but in the end the drama was not worth the effort. He was really taken aback by the affront by the staff on their dissatisfaction with the tip.
We were disappointed with the outcome as well. Lose-Lose for both sides.