Apple has totally failed me! I bought a MacBook Pr...

Apple has totally failed me! I bought a MacBook Pro Retina in 2013 which had a GPU hardware problem from factory, Apple made a recall campaign to fix all those MacBooks, the campaign ended in 2017, I missed it, I didn't know what I was experiencing was a hardware issue, I thought it was a software I installed or something, I called them, they wouldn t fix it unless I pay $750 for a hardware fault that they are responsible for!

I was planning to buy another MacBook Air for my wife, I told the senior supervisor on the phone that if they would just waive those $750 and honor that campaign, I'd place an order with them for a new MacBook Air right now on the same call (worth $1700+Tax), they declined, so not only do I not want to buy another Apple product now, I ve also lost trust in Apple for good.

I've always been a big fan and an ambassador to Apple, I convinced 4 of my friends to buy MacBooks, I've had several iPhones and iPads which kept failing on me btw, yet I never gave up on Apple! But just as much as I can be a positive ambassador for Apple, I can be a negative one too, spreading warnings to people around me about the kind of support and real hardware failures one can face in iPhones and MacBooks is not such a hard task to do, I'm personally switching to Samsung as soon as my current iPhone 7 dies on me, and trust me, it will.